working hand in hand
!
   
  


By Rebecca (Beci) Potter

Having owned a consignment shop for many years, and now working in the nonprofit sector of this industry, I was and still am looking for ways we can help one another.

As a consignment shop owner, I was thrilled with the prospect of having my "expired" unsold items picked up to give me relief in my small back room. I made arrangements with a local NFP to pick up the items every other week (even though they did not "do" pick ups). I was delighted to find out they frequently told their customers my shop was donating many of the items found in their thrift shop. I was happy to know a cause near to my heart was able to use my "expired" goods. It was an extra bonus to find out they were giving me free advertising by telling everyone about it!

Now that I am working for that very NFP, I have personally courted every consignment shop in town (5 of them) for their "expired" items and offer a pick up service at their convenience. This service is not offered to individuals, only to merchants (we are very small and do not have a truck). I do not want my volunteers to go to someone’s home, for safety reasons, but places of business are another matter! I always say in a loud voice when picking up items "Thank you so much for donating to Driscoll Children’s Hospital!" More than once I have heard consigners go up to the shop owner and thank them as well, and tell them "if there’s anything that doesn’t sell, please donate it too!"

We have a sign in our NFP thrift shop that says: OUR MERCHANT OF THE MONTH: (name of your store) We thank this merchant for their contributions which help us reach our goal... helping sick kids & their families.

OUR MERCHANT OF THE MONTH
Your Store Name
 We thank this merchant for their contributions which help us reach our goal... helping sick kids & their families.

I love the opportunity to advertise for consignment shops and let the community know who they are, and where our great things come from. I have often thought a certificate of appreciation from us to place in each consignment shop (where they can post for customers to see such civic mindedness) would be the next step.

We recently added a new merchant, a group of interior decorators that donated a massive 7500 small items (all new). It took a team of volunteers and pickup loads to storage in 8 hours to retrieve. I thanked them, informed them about the sign, and placed a thank you announcement in our volunteer newsletter, 400 copies, and in our hospital newsletter, 1500 copies. What are the chances we will get a call from them the next time they clear out inventory?

If your own consignment shop back room is clogged up, find a charity that is truly deserving AND will work with you. Even though many NFPs are flooded with donations, the caliber of goods from consignment shops (and buy outright shops) is far better than the average individual’s donation. I encourage you to find ways to work hand in hand. And on behalf of your local charities, we thank you for your donation and support of our causes!

Rebecca (Beci) Potter is a long time NARTS member and Past Board Member.

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