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By Patti Acquisto

I know I have pounded the counter and said, "Get those prices up!" However, along with increased prices, I have also emphasized increased quality. Instead of racks and racks of discount store merchandise priced cheaply, seek the better brands that people are willing to pay a little more for. That way your racks won't be jammed with inferior items that don't sell.

Now when sale times comes—get serious. Whether it is after holidays, end of season, end of month or whatever the occasion you are celebrating . . . have a REAL sale. 10% never attracted anyone. A $25 item marked down to $22.50 is not a bargain. Fifty items that have been hanging on your rack at $15.50 each will not make you any money. Fifty items that sold for $9.50 each WILL make you money!

Volume . . . You need to move the merchandise. It doesn't matter if you think it is worth the price you put on it. If the customers don't think it's worth that, then it isn't! It's worth what someone will pay. Mark it down and someone will grab it like it's a hot item. Everyone loves a bargain! They are in your store looking for bargains and expecting to leave with some—don't disappoint them. They will tell their friends about the good buys they found at your store instead of saying how high your prices are . . . even your sale prices.

A sale should be "attention getting." Use a big sale sign and mark down those prices on the tags. Put your sale racks in the back of the store with tall signs. Just like milk in the grocery store is in the back corner—so you can't run in and grab it without seeing everything else—you want to walk them through your shop to reach the sale racks.

When the sale is over, remove the merchandise and replace it with something else. Rearrange your racks. Give your store a different look. Your customers are done with your sale and you should be too.

Patti Acquisto, NARTS Director and Past President, has over three decades of experience as a resaler. She owns Patti's ReSale in Owensboro, KY.  Patti is an engaging speaker who has presented workshops at NARTS conferences and seminars. Her educational contributions have shaped the thinking and actions of many of the industry's most successful businesses.



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