<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[National Resale Association]]></title><description><![CDATA[NARTS is a national association providing education, resources, and community for resale, consignment, and thrift professionals.]]></description><link>https://www.narts.org/blog</link><generator>RSS for Node</generator><lastBuildDate>Thu, 10 Sep 2026 04:51:18 GMT</lastBuildDate><atom:link href="https://www.narts.org/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[The Art of the Gentle "NO": How I Learned to Stop Fearing the Buy Counter]]></title><description><![CDATA[When every buy seems to end with an insulted seller or an awkward rejection, it’s easy to begin questioning your judgment and even yourself. One resale buyer shares how understanding the personal connection people have with their clothing changed the way she communicates, handles difficult buys, and says no without making the seller feel rejected.]]></description><link>https://www.narts.org/post/the-art-of-the-gentle-no-how-i-learned-to-stop-fearing-the-buy-counter</link><guid isPermaLink="false">6a8b360cfe6fd82d15075ef1</guid><pubDate>Sun, 23 Aug 2026 18:07:29 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/07c90a_a4ef68bb5ae043b6b945bd2398d95ab2~mv2.jpg/v1/fit/w_1000,h_666,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Nicole Schrater</dc:creator></item><item><title><![CDATA[When the Old Way No Longer Feels Right]]></title><description><![CDATA[A Christmas night drive and a trunk full of toys led Nic Esposito to question the familiar cycle of buying, storing, and discarding. That simple question eventually inspired a new approach to resale technology and a better way forward for the industry.]]></description><link>https://www.narts.org/post/when-the-old-way-no-longer-feels-right</link><guid isPermaLink="false">6a6f415616cff318c184d4c2</guid><pubDate>Sun, 02 Aug 2026 13:18:59 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/07c90a_da9ef5e701be48dca42e9cc72ca90ec7~mv2.png/v1/fit/w_1000,h_864,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Nic Esposito</dc:creator></item><item><title><![CDATA[Customer Service Ideas for Resale Stores: The Little Things That Keep Customers Coming Back]]></title><description><![CDATA[The smallest gestures often make the biggest impression. Dawn Schultz shares practical ways resale store owners and their teams can create meaningful customer and consignor experiences that keep people coming back.]]></description><link>https://www.narts.org/post/customer-service-ideas-for-resale-stores-the-little-things-that-keep-customers-coming-back</link><guid isPermaLink="false">6a6ba6853e0c16484ff033b4</guid><pubDate>Thu, 30 Jul 2026 19:33:59 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/07c90a_bd8c218928bb4a00baa26277c8a7a23c~mv2.jpg/v1/fit/w_1000,h_667,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Dawn Schultz</dc:creator></item><item><title><![CDATA[Resale Is Not A Clearance Rack]]></title><description><![CDATA[A resale store may look like a collection of previously owned merchandise, but every item on the sales floor represents a thoughtful decision. This article explores how consignment, buy outright, and thrift stores select inventory based on condition, demand, timing, and the customers they serve.

A great resale, consignment, or thrift store is filled with what was chosen.]]></description><link>https://www.narts.org/post/resale-is-not-a-clearance-rack</link><guid isPermaLink="false">6a6ba4fd3e0c16484ff03003</guid><pubDate>Thu, 30 Jul 2026 19:30:33 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/07c90a_22a42a4b731c4225ab123e154c68cc67~mv2.jpg/v1/fit/w_1000,h_667,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>Angie Houloose</dc:creator></item></channel></rss>