December 4-6, 2021
All times are EST
CST = 1 Hour Earlier | MST = 2 Hours Earlier | PST = 3 Hours Earlier
Saturday, December 4th
8:00 PM - Pre-Seminar Social Tables - Join your peers, with your favorite beverage and snack, for a casual get-together.
Sunday, December 5th
|10 AM||Morning Networking - Start the day chatting with your peers as you enjoy your coffee and snacks!|
Morning Presentation: Melissa Morales
COVID ravished the way our business operated, who I hired, how many hours I was open and how I looked at new leases. In short it turned my store life upside down, eliminated all in-store sales in 1 day and left me scrambling. Learn how I dealt with one of the scariest moments in our life by buckling down and building a monster online presence that would not only triple our sales the following year, but would allow us flexibility and a better work life balance.
Build a political blip proof online plan so that, when there is an upset in daily walk-in traffic, you can make your store work for you 24/7 and not tax your brains. Learn to hire for certain jobs and think outside the box of 9-5 work hours.
The landscape is changing...how are you flexing with it?
Melissa Morales, owner of two locations of Back By Popular Demand (BBPD) and a NARTS Past Board Member, started working in the consignment industry at the age of 15 with no intention of ever purchasing or owning her own store. That changed in 2002 when she purchased BBBP. Melissa was on the forefront of the LIVE “Online Shopping” for Facebook and has since found a whole new world in online selling.
|11:30 AM||Live Q&A with Melissa|
|12:30 PM - 1:30 PM||Lunch Break|
Afternoon Presentation: Angie Houloose
Angie Houloose, The Consignment Consultant, previously owned Absolutely Her Women’s Consignment store outside of Omaha, Nebraska for 8 years. Using her background in 911 training, processes & risk management, she combined her knowledge of consignment to start her business by coaching store owners and managers in her MOMENTUM Community Group.
|2:30 PM||Live Q&A with Angie|
|4:00 - 6:30 PM||Networking|
Monday, December 6th
12:00 PM - Virtual Resale Store Tour - Visit stores we would probably never be able to visit in person. Chat live with store owners/managers.