Hotel & General Information

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Conference 2020 will be held at...
The Westin Charlotte

   The Westin Riverwalk, San Antonio

Hotel Accommodations

Hotel accommodations are NOT included in the registration fee. 
Please make your room reservations directly with the hotel.

The Westin Charlotte


601 South College Street
Charlotte, NC 28202

NARTS Special Conference Room Rates

King: Single or Double - $169 • Double/Double: Single or Double - $189 
Triple - $199 • Quad - $209

plus 15.25% occupancy tax per night or prevailing rates.

Check in is after 3 PM. Check out is 12 Noon.

Reservations are available on a first-come, first-served basis and
MUST be made by 5 PM EST on June 10, 2020 in order to assure the NARTS discounted rates.


Phone Reservations

Call 866-837-4148

Identify yourself as a NARTS Annual Conference attendee to receive our group rate.                        

Online Reservations

Use the link below for the ONLY way to make online reservations at our group rate.

General Information

Room Share

Room share is a good way to make new friends while sharing expenses. If you wish to share a room with another participant, please post a notice on the NARTS Members Only Facebook group.

Airport Transportation / Driving Directions & Parking

Charlotte Douglas International Airport (CLT) is 7.3 miles/15 to 20 minutes from The Westin Charlotte.  Taxi fare is approximately $25 each way.  Uber fare is approximately $10 each way. 

For driving directions/maps to the hotel Click Here.  Self Parking is $25 per night. Valet parking is $30 per night. 

What to Wear

Getting To Know You: Come as you are - comfy and casual!
Resale Bus Tour: Casual & comfy. VERY comfortable shoes!
"Sweet Treats" Dessert Party: Evening Attire: LadiesCocktail dress or dressy pant outfit. Time to bring out your strappy sandals and glitzy jewelry! MenSuits or Sport Coats, Dress Shirt & Slacks. Ties are not required. NO Jeans.
Conference Sessions: Business Professional
Sunday Night: Casual Attire - Slacks, Capris, Jeans or Skirts... whatever you are comfortable in and don't forget your Dancin' shoes!   Royalty theme dressing is optional.  


The temperature in Charlotte, the end of June, averages from the mid 60's to the high 80's.   


Meeting rooms are always cool and buses are air conditioned, so PLEASE bring a sweater and/or jacket to assure your comfort!  If you dress for the outdoor temps, you'll be chilly inside the meeting rooms.

What to Pack

Business cards... to exchange with your peers.
Credit cards and/or business checks... for your shopping trip through SourceMart and for all the bargains at Auction!
Extra tote bag or suitcase... so you can pack all the papers and goodies you accumulated during Conference.
Info Share handouts... your ads, policies, store newsletters, etc. Bring 200 copies or what you can spare.

For more information about Info Share please visit our FAQ page.

Meeting Ambassadors

Greeters will be outside opening events to welcome you, answer questions, introduce you to others and make sure your first NARTS meeting is a positive experience. For more information about Meeting Ambassadors read our FAQs First time attendees will enjoy reading about My First Meeting


Online registrants will receive a printable confirmation/receipt via email. If you register by mail, your confirmation/receipt will be sent via email or mail from the NARTS office. If you do NOT receive a confirmation, contact the NARTS office as you most likely are not registered.

Registration & Badges

Registration will be held at The Westin Charlotte in the Grand Promenade on the Second Floor, beginning Friday from 8:30 AM to 9:30 AM. For your convenience, we will offer late registration on Friday from 8 to 8:30 PM and Saturday from 8 to 8:45 AM. All name badges must be picked up on-site during registration. Badges will not be mailed in advance. Each registered attendee must pick up their own badge. Be sure to have a valid photo ID available at registration. Name badges are required for admittance to all Conference functions.

Special Accommodations

If you or your registered guest have a special medical dietary requirement and/or a disability that may require accommodation to fully participate AND you failed to indicate it on your registration form, please email or call our meeting planner, Adele Meyer at: 800.544.0751. Special accommodation needs MUST be submitted by June 5, 2020 and special/medical dietary needs by June 12, 2020.

No Smoking Policy

For the comfort and health of all attendees... all NARTS functions will be smoke-free. This includes educational sessions, workshops and all food functions. Also, please honor the smoking policy of the hotel.

Responsible Drinking Policy

Alcoholic beverages are available at some social events during NARTS Conference. An individual’s decision to partake is a matter of personal choice and is neither encouraged nor discouraged by the Association. Reasonable and appropriate measures are taken by NARTS to ensure that consumption occurs in a safe and responsible manner. All attendees are expected to exercise good judgment in their consumption of alcohol at NARTS events.

Cancellation Policy

NO REFUNDS will be granted AFTER June 8, 2020 FOR ANY REASON. There will be NO EXCEPTIONS to this policy, under ANY CIRCUMSTANCES. No shows will not be refunded. Substitutes welcome with notice from original registrant—the difference between member and non member price will be charged if a non member replaces a member. Written cancellations received NO LATER than June 8, 2020 will be refunded less a $100 processing fee per person - including full guest packages.

Conference Policy/Disclaimer

NARTS does NOT allow any function (tour, event or auxiliary meeting) that conflicts with any scheduled Conference function, including the optional resale shop bus tour. We reserve the right to postpone, delay or cancel ANY function conflicting with an official NARTS function.

Conference attendees and registered guests agree to conduct themselves in a manner appropriate for a gathering of resale professionals. Harassment, discrimination, intimidation, inappropriate or disruptive behavior/speech may result in the person being asked to leave the meeting or facility—without warning or refund—and prohibit further Conference attendance at the sole discretion of the Staff and/or Board of NARTS.

Board, staff or attendees may be photographing and/or video taping during Conference and posting photos and/or videos on social media. Conference attendees and registered guests agree to allow their image to be used by NARTS in Association publications, Website, social media and in marketing and promotional materials. Other attendees may also post your image on their or other Websites and/or social media sites. If you notice someone taking your photo or video and wish to opt out, please ask them to stop and/or delete your image from their camera or device.

"The Crown of Resale" is coordinated, planned and administered solely by NARTS for its members and other interested resale industry professionals.

Tax Deductibility: Educational expenses for attending business meetings and conferences are tax deductible. All ordinary and necessary expenses of Continuing Education (including registration fees, travel, meals, lodging and associated out-of-pocket costs) taken to maintain and improve professional skills are tax deductible according to Treasury Regulation 1.162-5. Please consult your tax advisor for further information.

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